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  • Our Story
  • What We Do
  • Contact Us

what we do

Fractional Marketing Leadership

Senior marketing expertise without a full-time appointment

For organisations that need experienced leadership, direction and capacity.


We can support with:


  • Interim Head of Marketing roles
  • Marketing strategy and planning
  • Brand positioning
  • Campaign development
  • Team leadership and mentoring
  • Audience development
  • Commercial growth
  • Communications planning


Ideal for:


  • Leadership gaps
  • Periods of change
  • Organisations without senior marketing expertise
  • Ambitious projects needing momentum


Example projects:


Pitlochry Festival Theatre | Live Borders | GrowBiz

Strategy & development

Creating clarity about what comes next

For organisations reviewing their direction, developing new ideas or planning for the future.


We can support with:


  • Strategic reviews
  • Business planning
  • Stakeholder engagement
  • Workshops and facilitation
  • Brand development
  • Service development
  • Change projects


Ideal for organisations asking:


“Where are we going?”

“What do our stakeholders need?”

“How do we turn our ideas into action?”


Example projects:

PKOT | PKAVS | Falkirk Council

customer insight & experience

Better understanding creates better decisions

For organisations who want to better understand the people they serve.


We can support with:


  • Customer research
  • Surveys
  • Focus groups
  • Conversation cafés
  • Stakeholder interviews
  • Customer journey mapping
  • Audience segmentation
  • Service reviews


Ideal for organisations asking:


“What do our customers really think?”

“What stops people engaging?”

“What needs to improve?”


Example projects:

Falkirk Council | Culture Perth & Kinross | Live Active Leisure | West Lothian Leisure

Not sure what support you need?

That’s often where the best conversations start.


You don’t need to arrive with the solution -  just the challenge.


We’ll help you understand what support will make the biggest difference.

Let's have a conversation

LET'S GET SOCIAL

Copyright © 2026 Karen Nichol t/a The Skills Collective.

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